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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mahantesh Hallikeri

Mahantesh Hallikeri

December 12, 2025

5  out of  5
rating by Mahantesh Hallikeri
"I have been with Mike from last 14 years. He is amazing in handling my requests. He is very helpful, caring and professional."
We responded:
"Thank you Mahantesh!!! We strive to have and earn long term relationships with our customers!!!!!!!!!"
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Alyssa Rae

December 12, 2025

5  out of  5
rating by Alyssa Rae
"Mike Spinale is a very kindhearted individual. My first meeting with him was beyond helpful and informational, and he has been beyond helpful since! He absolutely loves what he does and you can see it in the energy he brings!! Highly recommend anyone looking to save on their insurance to reach out to Mike. He knows what he is doing and just wants to help families!"
We responded:
"Thank you so much Alyssa!!!! I really do have a passion for helping people and I am glad you saw the difference! We appreciate you!"
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Cindy Duff

December 11, 2025

5  out of  5
rating by Cindy Duff
"Mike is a great agent to work with. He is very communicative any time I have questions or concerns. The staff here are friendly and helpful. I highly suggest this office."
We responded:
"Hi Cindy!!! I have known your family a long time and will do anything to help!!! We appreciate you!"
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Skylar Pontello

December 10, 2025

5  out of  5
rating by Skylar Pontello
"Mike is a great agent and excellent to work with! Personable, professional, and experienced in the insurance field"
We responded:
"We’re thankful for your feedback Skyler!!! We strive to show how you help in a different way at our office! Mike"
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Eric Maust

December 2, 2025

5  out of  5
rating by Eric Maust
"I highly recommend Mike Spinale. He is very professional and his advising and products are top notch. I definitely feel all my bases are covered with State Farm Insurance. His office always responds very fast and accurately with any of my questions or concerns. And the State Farm company has been super easy and fair to work with when it comes to claims."
We responded:
"Thank you Eric!!!! we appreciate you!!!!"
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Steven Butcher

December 1, 2025

5  out of  5
rating by Steven Butcher
"Michael Spinale State Farm insurance has saved my business over $500 a month in overall insurance cost. Their customer service has been nothing short of amazing. I highly recommend you give them a shot. We use them for everything. We also have our homeowners and auto through them as well and had claims the last couple of years. State Farm customer service on the Claim’s has also been extremely easy to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sam

November 6, 2025

5  out of  5
rating by Sam
"Mike has helped me and my family out so much with auto insurance and life!! Him and staff have been there with anything I need and have the best prices around! Thank you Mike Spinale !! 100/100 recommend"
We responded:
"Thank you Sam!!!!! We will be there for you any way we can!!!"
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Danielle Soucie

November 5, 2025

5  out of  5
rating by Danielle Soucie
"Seriously one of the best agencies I have ever worked with. Mike is caring, passionate, transparent and truly just wants to help! It’s great knowing someone has your back and best interest at heart!!! Mike, you rock!!!!!"
We responded:
"Thank you Danielle for reviewing our State Farm office! I really want to create a different insurance experience and your geniune feedback is appreciated!!!!"
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Vivian Chen

October 28, 2025

5  out of  5
rating by Vivian Chen
"Mike's team is for sure the superb! We have auto, property and business insurance with them and it's always so smooth. Thank you guys for the awesome job!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of George Swee

George Swee

October 26, 2025

5  out of  5
rating by George Swee
"Mike spinale and his team are awesome. They did a great job getting me a price, on my auto insurance, renters insurence also. One stop shopping."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jessica Cole

Jessica Cole

October 23, 2025

5  out of  5
rating by Jessica Cole
"Mike is different from any insurance agent I've ever met. He is kind and genuine, and really shows that he cares. I had a great experience with him, and I recommend him and his agency 100%."
We responded:
"Thank you for taking the time to share your thoughts! We try to creat a different experience and value our relationship with you!"
Profile photo of Noor Hasan Ahmed

Noor Hasan Ahmed

October 9, 2025

5  out of  5
rating by Noor Hasan Ahmed
"Great experience. Mike is a great help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Ava Arwady

Ava Arwady

August 26, 2025

5  out of  5
rating by Ava Arwady
"Worked with Mike and can say nothing but good things about him. He’s quick to respond, knows referrals, and cares about getting things done the right way. I would recommend him any day!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Melissa Wise

Melissa Wise

August 21, 2025

5  out of  5
rating by Melissa Wise
"Mike has been our agent for years and has always been great to us. We have home, auto, and life insurance through his agency. Recently, we suffered damages to our home from heavy rains; Mike has been extremely helpful in walking us through the claims process and has even helped with referrals for restoration services. Would absolutely recommend him to anyone needing a reliable and trustworthy agent."
We responded:
"We’re thankful for your feedback and having your family protected by us! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Ірина Маник

Ірина Маник

August 14, 2025

5  out of  5
rating by Ірина Маник
"I truly appreciate Mike’s help with all my insurance needs. He’s always quick to respond, attentive, and ready to assist. Highly recommended!"
We responded:
"Thank you so much! You are never a number and we want to go over and above for all our customers!!"
Profile photo of Larry Adams

Larry Adams

March 26, 2025

5  out of  5
rating by Larry Adams
"Michaels team are fair and attentive. I made a good decision to switch!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jeannie Walker

Jeannie Walker

March 19, 2025

5  out of  5
rating by Jeannie Walker
"Roxanne was great to work with and very helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Matthew Smith

Matthew Smith

February 14, 2025

5  out of  5
rating by Matthew Smith
"This is by far the best insurance company I ever work with they're always on time they always return calls and they go above and beyond they make you feel almost like family Mike Spinelli and his team are great💯👌"
We responded:
"Awesome Kyle! We want to provide personal, remarkable service!"
Profile photo of Trenton Simmons

Trenton Simmons

February 11, 2025

5  out of  5
rating by Trenton Simmons
"Mike spinale State Farm is the perfect insurance company to go to. Mike made sure I had the best pricing for the best deals and the best quality. Being a younger fella Mike got my payments to be more then affordable for my needs and he strives to make sure I always have the best payment possible for my age, and the best experience with his company. Some of the workers are hard to talk to over the phone but he makes it worth it. Highly recommend Mike spinale State Farm and will keep it as long as I need insurance."
We responded:
"Hey Trenton! You don’t have to compromise we can give you speed, fast responsiveness, and competitive prices! We’re always here for you. "
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Onilisa Williams

February 10, 2025

5  out of  5
rating by Onilisa Williams
"Roxanne is easy to work with , and showed empathy for my situation and I would definitely recommend getting your insurance here . She also found the best price than the 100’s of quotes I received."
We responded:
"Hey Onilisa! Thank you so much for the great feedback. We want more customers like you!!!! we promised to earn your business!"
Profile photo of Tomas

Tomas

February 7, 2025

5  out of  5
rating by Tomas
"This State Farm and Mike the owner are great. Even if they’re running busy they will get back with you within 24 hours. Mike is very responsive and on his game to try his best to help EVERYONE out (not just customers) and this speaks volumes to this office’s integrity. If you cannot get along with Mike you just can’t get along with people in general. Overall great business to deal with and a great owner. Mike helps out the community of Rochester as well."
We responded:
"Hey Tomas!!! Thank you so much! We have a passion for helping and treating people like family!"
Profile photo of Alex Linares

Alex Linares

January 27, 2025

5  out of  5
rating by Alex Linares
"Always helps me right when I need it, Mike is a super positive and helpful guy and makes sure I’m taken care of."
We responded:
"Hey Alex!! you’re definitely not a number to us. We appreciate you as an individual customer or go over and above anytime we can!"
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Keri M

October 1, 2024

5  out of  5
rating by Keri M
"Roxanne was so wonderful and easy to work with. She gave me a quote within a half hour. She was able to save me $60 a month on auto insurance but also I will have better coverage and renter’s insurance!! I am so glad I called her. I highly recommend her!!"
We responded:
"We appreciate you!!!!"
Profile photo of Grace Morse

Grace Morse

September 25, 2024

5  out of  5
rating by Grace Morse
"Hello, it has been fantastic to work with this team. We were recommended from friends and I'm glad to see we are saving a lot of money on our monthly insurance premiums."
We responded:
"Thanks Grace!!! This why we love what we do!!! We are always here for you!"
Profile photo of JoJo Dries

JoJo Dries

September 6, 2024

5  out of  5
rating by JoJo Dries
"I run a nonprofit, and this team went above and beyond to help one of our survivors with Insurance. Brittany And Mike are nothing short of incredible. They help us as we serve domestic violence survivors in the community. It’s awesome when you have a business, and you not only do good business, but you actually help people in the community. Brittany even went all the way across town to pick up a mattress for another survivor and Drop it off to her for her new life! Highly recommend this team! - JoJo"
We responded:
"Thanks JoJo! We love to help and support the people in our community!!! "